FIRST APPOINTMENT, SERVICES & FEE INFORMATION
Find out about our approach to your care
New patients welcome
Physio home visiting service
APPOINTMENT INFORMATION
What happens during your first appointment
Your first appointment usually takes between 45-60 minutes depending on the complexity of your problem.
We will discuss with you:
1. Your medical background and problem history that may include:
- Referral information from your doctor (essential for workers comp or CTP patients), x-rays, scans and reports etc.
2. Physical examination and clinical history
3. We’ll then discuss the findings, reports and our investigation with you to determine a provisional diagnosis
4. We’ll then discuss your treatment plan including:
- Our hands on approach
- Self management and home exercises to aid your recovery
- Likely recovery and resolution timelines
5. Ongoing treatment will be discussed according to your progress
- Chronic cases may require more treatment and on-going management
At every stage we encourage you to ask questions to discuss and clarify anything in relation to your treatment and ongoing care.
Our aim is to get you back to your best as fast as possible!
Services
At Body Balance Physiotherapy Andrew and Lyndell specialise in diagnosis, treatment and rehabilitation of a wide range of injuries and ailments including neck, spine, shoulder, knee, hip, foot, ankle and arm. Our aim is to:
- Reduce your pain and inflammation of your ailment or injury
- Restore your normal range of motion by ensuring your muscular, joint and nervous systems function normally
- Identify and treat problems to reduce the risk of reoccurrence
Andrew and Lyndell could help you in the following areas:
IN ROOMS
We asses, treat and manage a wide range of musculoskeletal problems including:
Spinal Pain
Lower Back Pain
Cervical Pain
Headaches
Dizziness & Whiplash Injuries
Sports & Overuse Injuries
Biomechanical Assessments
Paediatric Orthopaedic Problems
Advice on Sporting Technique & Returning to Sport
Orthotic Assessment & Provision
Post Orthopaedic & Neurosurgical Rehabilitation
– PLEASE NOTE –
A referral from your health professional is required for Work Cover, CTP & DVA patients.
HOME VISITS
Our physiotherapy home visit service helps assess and treat elderly or housebound patients with:
Mobility Problems
Risk of Falls
General Physical Decline
Cognitive Decline
Dementia
Recent Hospital Stay
Post Orthopaedic Surgery
Musculoskeletal Problems
Arthritis
Neurological Conditions
Cardiothoracic Conditions
– PLEASE NOTE –
A referral from your health professional is required for Workcover, CTP & DVA patients.
FEE INFORMATION
Private consultations
We prefer settlement of private accounts on the day of service. HICAPS cannot be claimed retrospectively.
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Workers Comp and Compulsory Third Party (CTP)
Workers Comp and CTP may be billed directly to the insurer if the relevant documentation including doctors’ referral, claim number, contact details for insurance claims manager and/or letter of liability are furnished.
Department of Veterans Affairs (DVA)
DVA is covered provided you supply a D904 referral for physiotherapy from your GP. .
Medicare
At Body Balance Physiotherapy we ask that your Medicare consultation please be paid in full by you. A receipt is provided so you can make the claim via a Medicare office.
CONSULTATION FEES – IN ROOMS
Initial Consultation: $ 95.00
Initial Consultation 2 Areas: $145.00
Standard Consultation: $ 85.00
Standard Consult 2 Areas: $135.00
CONSULTATION FEES – AT HOME
Initial Consultation: $100.00
Standard Consultation: $ 90.00
How to pay
You can conveniently pay with:
- Visa
- Mastercard
- Amex – Surcharge applies
- HICAPS for immediate health fund rebates
- Cheque
- Cash











